New flexible reminder sending rules, one-off availability & custom care schedule emails

If you have ever wanted to send your SMS and email reminders at different intervals or send your reminders a specific number of hours before your patients appointment, now you can!

We have added our new option to Reminder & Confirmation settings where you can define when Email & SMS reminders go out separately, as well as how many hours before the appointment rather than a fixed time as previously.

We’ve also added the first stage of custom one off availability slots on the calendar in the event someone is available on a day/time that is normally closed.  Please note, at present this does not reflect on online bookings availability.


In addition to this, we have also added the ability to customise the “Schedule of Care” email copy and subject line.  You can find this under Emails in General Settings.