Seasonal Support Hours 2017/18

Christmas is a really important time of the year for us to spend some time with our families, so over the break, we will be running limited support hours which means there will be a delay in our standard response times.  All feature requests will be responded to from 2nd January.

Our standard support hours are 8AM – 8PM GMT Mon to Fri.

Our limited support hours over Christmas and New Years are as follows :

23rd – 27th December  : Support requests will be responded to only in an emergency situation (i.e. the platform goes down).

28th December – 29th December : Support requests will be responded to in the restricted hours of 11am to 2pm

30th December to January 1st : Support requests will be responded to only in an emergency situation (i.e. the platform goes down).

2nd January onwards – Normal support hours and times resume